Post by aryetoryn on Apr 6, 2018 7:18:07 GMT -5
Hi,
I am having a few issues with the program. I have never had these issues before & this app has always run smooth. However, yesterday afternoon, is was acting buggy & kept freezing while I was trying to work in it. I had to force close over & over & over..over; I'd say roughly 15x (was a project that needed to be done asap)..but it always caused me to lose all my work. Finally I got it done, after all the beach balls & hangs it caused. It finally saved the image & while trying to open it, to double check my work..the application froze, yet again. I became a bit frustrated. I then ran Onyx to repair anything & re-booted 3x.I thought maybe that would fix the hangs, so I re-launched the app. No luck. So, I finally just decided to un-install the application. I un-installed the program & re-downloaded it from the Apple Store. Now, it just doesn't want to open! It keeps giving error message: "Art Text quit unexpectedly. Click Reopen to open the application again. This report will be sent to Apple automatically. Finally, if you get it to open..it has yet, another issue. When going to edit the text...nothing shows up for layers. The box launches, where it would normally show the fonts, symbols, etc..but there's nothing there. it is blank, with outlines that would separate the lettering (if there was any). This means I cannot edit my fonts, add symbols of my choice, etc. I'm am un-sure of what to do from this point? I've already notified Apple (yesterday), but I am still waiting for a response. Please advise?
Any help will be apprecited.
I didn't find the right solution from the Internet.
References:
www.belightsoft.com/forum/viewtopic.php?t=11765
Token sales marketing campaign
Thank you.
I am having a few issues with the program. I have never had these issues before & this app has always run smooth. However, yesterday afternoon, is was acting buggy & kept freezing while I was trying to work in it. I had to force close over & over & over..over; I'd say roughly 15x (was a project that needed to be done asap)..but it always caused me to lose all my work. Finally I got it done, after all the beach balls & hangs it caused. It finally saved the image & while trying to open it, to double check my work..the application froze, yet again. I became a bit frustrated. I then ran Onyx to repair anything & re-booted 3x.I thought maybe that would fix the hangs, so I re-launched the app. No luck. So, I finally just decided to un-install the application. I un-installed the program & re-downloaded it from the Apple Store. Now, it just doesn't want to open! It keeps giving error message: "Art Text quit unexpectedly. Click Reopen to open the application again. This report will be sent to Apple automatically. Finally, if you get it to open..it has yet, another issue. When going to edit the text...nothing shows up for layers. The box launches, where it would normally show the fonts, symbols, etc..but there's nothing there. it is blank, with outlines that would separate the lettering (if there was any). This means I cannot edit my fonts, add symbols of my choice, etc. I'm am un-sure of what to do from this point? I've already notified Apple (yesterday), but I am still waiting for a response. Please advise?
Any help will be apprecited.
I didn't find the right solution from the Internet.
References:
www.belightsoft.com/forum/viewtopic.php?t=11765
Token sales marketing campaign
Thank you.